It is important that we maintain consistently high quality across our language projects. A poorly translated product sheet can cause a company considerable losses, and faulty interpreting can at worst jeopardize a business or an organisation.
We must understand and meet our customers’ wishes and needs. All our customers must be satisfied.
Therefore, we offer a satisfaction guarantee, and undertake to:
- deliver language services at the right time, in the right way and at the right place,
- constantly and systematically develop and improve both ourselves and our services,
- be committed, customer-oriented and professional when dealing with our customers, suppliers and colleagues.